At Sportscene, we aim to make every delivery simple, reliable and convenient.
Order Processing
Orders are processed after payment has been successfully confirmed. Processing times may vary during promotional periods, weekends and public holidays.
Delivery
Once your order has been dispatched, you will receive tracking information where available.
Estimated delivery times may vary depending on your location, courier availability and circumstances outside our control.
Delays
Although we work to ensure orders are delivered within the expected timeframe, delays may occur due to courier disruptions, adverse weather, public holidays or other unforeseen circumstances.
Incorrect Delivery Information
Customers are responsible for providing accurate delivery information during checkout. Sportscene cannot be held responsible for delays or additional costs resulting from incorrect or incomplete delivery details.
Lost or Delayed Parcels
If your parcel appears to be delayed or lost, please contact us with your order number so that we can assist with the courier investigation.